FEMA opens disaster recovery centers

Residents wait in line to meet with representatives of FEMA and the Small Business Administration. (Photo by Joe Southern)

FEMA and the U.S. Small Business Administration (SBA) have opened three Disaster Recovery Centers in Fort Bend County to assist victims of Hurricane Harvey.

Located in Katy, Simonton and Missouri City, they are located in the areas of the county hardest hit by flooding from the storm. Individuals and businesses can visit the centers to seek information and loans to help them with their recovery.

If possible, homeowners, renters and businesses should register with FEMA before visiting a recovery center.

Eligible residents may register for assistance the following ways:

  • Online at DisasterAssistance.gov.
  • Phone 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).
  • Via the FEMA app, available for Apple and Android mobile devices. To download visit: fema.gov/mobile-app.

The following information is helpful when registering:

  • Address of the location where the damage occurred (pre-disaster address).
  • Current mailing address.
  • Current telephone number.
  • Insurance information.
  • Total household annual income.
  • Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account).
  • A description of disaster-caused damage and losses.

Signs for the FEMA Disaster Recovery Center hang outside the Fort Bend County Sienna Annex. The building is one of three recovery centers in the county. (Photo by Joe Southern)

Disaster survivors can visit any of the centers for assistance. Locations of other recovery centers are online at www.fema.gov/DRC.

SBA representatives are available to answer questions about SBA’s disaster loan program and help business owners and residents apply to SBA.

Disaster Recovery Centers are accessible to people with disabilities. Centers have assistive technology equipment allowing disaster survivors to use amplified telephones, phones that display text, amplified listening devices for people with hearing loss, and magnifiers for people with vision loss. Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps and restrooms.

Homeowners, renters and businesses in Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, Dewitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Sabine, San Jacinto, Refugio, San Patricio, Tyler, Victoria, Waller, Walker and Wharton counties may be eligible for help.

Who to call

The Fort Bend ISD provided these numbers of agencies aiding in the relief effort:

Houston Food Bank Hotline: 1-832-369-9390

Nutritional Assistance Program (DSNAP): 1-877-541-7905

United Way Fort Bend County: 1-281-207-2300 (For 24-hour information dial 2-1-1.)

Texas Workforce Commission: 1-800-939-6631 (if you lost wages due to the flood)

Texas Emergency Assistance Hotline: 1-877-541-7905

Local American Red Cross: 1-713-526-8300

Roadside Assistance: 1-800-525-5555

TxDOT Statewide Road Closures: 1-800-452-9292

U.S. Small Business Administration Disaster Customer Service Center: 1-800-655-2955

State of Texas Health and Human Services Commission Disaster Assistance Program: 1-800-582-5233

FEMA Recovery Assistance: 1-800-621-3362

Partnership for Inclusive Disaster Strategies (for individuals with disabilities): 1-800-626-4959

Disaster Distress Hotline (multilingual): 1-800-985-5990 (or text TalkWithUs to 66746)

Legal hotline (multilingual): 1-800-504-7030

Helping out

For more on volunteering and donating, visit:






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