By Joe Southern
Sugar Land Compounding Pharmacy is unique in the local pharmaceutical community in that they make custom medications and they deliver for free.
When Shahid JakiUddin founded the pharmacy in 2012, he filled a niche that most commercial pharmacies were not meeting.
“We have free delivery to homes to people who cannot come, such as people in assisted living and group homes,” he said.
Free delivery to anyone is just a part of the customer service provided by Sugar Land Compounding Pharmacy. JakiUddin takes great pride in his one-on-one interaction with his customers and learning their pharmaceutical needs. He is also able to custom make drugs, hence the compounding part of the company name.
“We customize the medication,” he said, noting that the ingredients are mixed from scratch to provide an exact dosage.
JakiUddin said he provides the standard medications that big box store pharmacies provide. It’s his ability to customize medications for patients needing treatment for thyroid, hormone, cancer, scars and pain issues that make his company stand out.
“We are an alternative to narcotics,” he said. “Doctors are more leaning to this way.”
JakiUddin is a native of Bangladesh who came to the United States in 1992.
“I wanted to be a doctor,” he said.
The cost of education to become a doctor wasn’t in his budget, but he could afford to study pharmacology and earned his degree from Texas Southern University.
“This is the closest thing I can be to helping people in this field,” he said.
He started his career with Walmart and Sam’s Club. He worked his way up to district manager and then four years ago made the leap to open his own business.
He opened shop in a medical plaza along Hwy. 59 and has watched his business steadily grow over the last four years.
“We’re surrounded by all these doctors. I’m the go-to guy for these doctors,” he said.
Most of his customers come to him, but when they can’t, he goes to them. His company delivers all over the Houston metro area, going as far out as places like Waller, Richmond and Wallis.
“We accept insurances and we give the best prices in town,” JakiUddin said.
He makes customer service a priority, doing his best to get to know the people, their needs and their doctors. Because of that, Sugar Land Compounding Pharmacy is not only able to better meet the needs and budget of its customers; they can also help keep an eye out for misuse of medications and prescription painkiller abuse.
“If they come to us we can easily stop them,” he said.
The family-owned business is small with five employees. JakiUddin is the pharmacist and his wife Sadia manages the books.
“My wife is always the boss,” he said.