I just had the displeasure of trying to purchase tickets for the new Smart Financial Centre. It appears that the only options for purchasing tickets are through Ticketmaster. Ticketmaster adds a $13.50 fee to each ticket purchased plus another $5 service charge. If you wish to purchase a parking ticket, there is another service charge.
The other option to purchase a ticket is to buy online from a scalper. A $75 ticket now sells for $400.
If I want a ticket to the Alley Theater or the Hobby Center, I can purchase it at the box office for face value or buy it online for a small service charge.
The Smart Financial Centre is owned by the City of Sugar Land. There has to be a “smarter” way to handle ticket sales.
— Howard Marblestone